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Customer support services

SBS has a unique model of relationship calling that is sensitive to the fact that your brand is "out there" during each and every phone call. We have helped several brands enhance their reputation for customer service through a calling technology backed offering that delivers high standards of customer experience. Our training and quality controls ensure that your customers felt heard and they get close looping on their queries. Our dialer and CRM solution enables you to track and analyse the calls you receive. We also specialise in calling for reality TV and game show selections and have an excellent track record in this area.

SBS service offerings include:
  • Customer service
  • Helpdesk support
  • Administrative Support
  • Order Taking
  • Account Maintenance
  • Product Support
  • Queries Management
  • Correspondent Management
  • Technical Support

Industry Expertise: