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Accounting Case Study

SBS was a catalyst for new revenue streams for a leading accounting firm, by helping them realign their resources from processing tasks to client facing work

The Client

The client is a reputed accounting firm with a turnover of over $4.5 MM. The client was keen to streamline processes to get the benefit of lower costs and timely reporting, while maintaining high standards of service quality.

  • High staff costs and staff turnover
  • Aspiration to grow not supported by scalability of existing operations model

Sundaram Business Services offered a comprehensive cost-effective solution to the client

  • Delivered a process driven back-office for bookkeeping, end of year financials & tax returns
  • Standardised dashboards and daily communication helped in learning the client’s way of working faster, while at the same time allowing the client to benefit from our industry best practice processes.
  • Reduced operating- cost by 50%
  • The client diversified to higher value services through more customer face time by their managers; this additional time was created through thesupport of our back office services
  • The client increased their client base by concentrating on new business development, instead of spending time on processing tasks.